Headsets for large business / call centre, travelling sales, SOHO and SMB operations (both in the office and on the go) come in three main types:
The best wireless headsets offer three-way connectivity allowing users to switch and mix audio between PC, mobile and desk phone calls through a single system (usually offering a range of 100-150 metres plus). In addition, such headsets can automatically route calls to a mobile when users are on the road. Other typical features include noise cancellation and natural sounding voice transmission using on-board Digital Signal Processing (DSP) together with hot swappable batteries for extended talk time. Class-leading examples of wireless headsets include the Jabra Pro 9470 and Savi W740 from Platronics. Also take a look at our specially selected wireless headsets models now.
Bluetooths headsets are lightweight & simple to use, with the best models offering a host of productivity features including sensor technology (to automatically enable call taking when putting on the headset) smart call routing and background noise cancellation. Ideal for home, office or car use, popular models for Misco customers include the Plantronics Voyager Legend.
Alternatively, cheaper bluetooth headsets such as the Plantronics Marque 2 allow users to make and receive handsfree calls with smartphones and tablets simply by saying "answer" or "ignore". Such modeals usually feature headset battery level monitors and can also be used for listening to music & streaming audio / internet radio. Take a look at some example bluetooth headsets now.
For cost-conscious businesses and call centres, corded headsets (available in both stereo and mono models) offer the benefits of noise cancelling microphones and instant connectivity to a range of amplifiers / telephone systems or USB plug-in for Internet softphone connectivity. Typically offered in a headband wearing style, they are lightweight in design and give all-day comfort, albeit without the ability to move arond the office when taking calls. However, this is offset by their low-entry cost, meaning that bulk orders benefit from significant upfront cost-savings vs more expensive wireless or bluetooth offerings. Typical examples include the Jabra Evolve 30 MS headset.
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