Based:-
Misco Wellingborough, Misco London and Misco Scotland.

Salary:-
Basic Salary + Unbeatable Opportunities to earn high levels of Commission.

Job Purpose:-
Opportunities now exist in our offices in Wellingborough (the Midlands), East London and Greenock Scotland for successful IT Sales professionals to join our busy sales team. As one of the largest suppliers of IT equipment in the UK and part of the Systemax International group of companies our business is continually growing and we want lively and enthusiastic people to grow with us.

Working from an existing and prospect account base, the main duties of the role will be to manage and develop business accounts spend by calling customers and prospects regularly. You will need excellent communication skills with the ability to identify areas where you can maximise sales on your account base.

Main Responsibilities:-

• Manage the development of a number of major accounts.
• Maintain regular contact with accounts via phone/fax/e-mail.
• Cold call into new prospect accounts and develop new business opportunities.
• Proactively identify opportunities and contacts within new and existing accounts.
• Co-ordinate the handling of enquiries, quotations and orders, avoiding returns.
• Present promotions and special offers.
• Source specials as per customer requests.
• Price products as per Misco pricing policy, offering discounts within agreed limits.
• Monitor the progress of account development.
• Partake in Product Training.
• Achieve up-sell/cross-sell targets to enhance average order value.

Department:-
CA Software Division

Location:-
Wellingborough

Reporting to:-
Sales Manager CA Software Division

Job Purpose:-
SSE's will be responsible for driving new business sales within CA's security solutions and threat management products. In addition they will be working with existing customers and users to secure renewals.

Responsibilities:-

• High volume outbound calling to win new business for CA products.
• Develop and execute sales plans to grow revenue through the existing CA customer base.
• Renew relationships with past buyers to drive future business.
• Work with customers to understand their business issues and provide solutions that meet their needs.
• Be alert for, and report changes in market conditions, competitor activities, and customer preference/needs.
• Achieving weekly monthly and quarterly goals.
• Participate in initial training and ongoing product training.

The Person:-

• Minimum of 2 years successful sales experience in a high-tech or related industry.
• Software licensing sales or security industry experience preferred.
• Negotiation and Closing skills.
• Demonstrated ability to build and manage a sales pipeline.
• Goal oriented "Can Do" attitude with the ability to be aggressive and persistent.
• Working in a fast paced, highly motivated sales environment.
• Ability to communicate with customers at all organizational levels.

Department:-
Web Development

Location:-
Wellingborough

Job Purpose:-
To develop and support the in-house Business Intelligence and reporting tools in line with consistently evolving business needs.

Responsibilities:-

• Checking daily procedures and rectifying any issues in a timely fashion
• Maintaining the access and control of the systems.
• Writing stored procedures for data queries.
• Producing information for interrogation at the highest levels of the organization
• Working as part of a busy and results orientated team.
• Monitoring the queue of jobs incoming to the department and escalating where necessary

Knowledge / Experience / Skills Needed:-

• Any Microsoft SQL skills will be considered an advantage.
• Any Universe Database experience will be considered beneficial.
• Knowledge of the business process

The Person:-

• Strong attention to detail
• Ability to self-motivate and work to tight deadlines.
• Methodical/logical thinker with excellent problem solving skills
• Hardworking & Flexible
• Excellent communication and networking skills, the ability to gain the support and “buy in” of other departments
• Reliable & Punctual

Benefits:-

• 20 Days Holiday (rising to 23 holidays) plus 8 Bank Holiday days
• Free Life Assurance
• Pension Scheme (after qualifying period)
• Private Medical Scheme (after qualifying period)
• Staff Discount scheme
• Free Car Park
• Onsite restaurant
  
  
  Embracing diversity and promoting equalities for all
  

Location:-
Wellingborough

Reporting to:-
Sue Headington

Job Purpose:-
To Offer exceptional customer service on all pre and post sales received into the department. All calls are to be handled within a specified level of service, courtesy and customer satisfaction.

Responsibilities:-

.
• Handling incoming sales calls from a wide range of customers, offering product specifications, availability and pricing
• Calling out to pre-determined customers offering special offers and add on sales
• Dealing with post sales enquiries, offering warranty solutions and issuing returns numbers for items received incorrectly
• Navigation of in house systems to relay information on order statuses and due dates for out of stock items
• Liaising with carriers on parcel deliveries and collections
• Assisting customers with Web navigation
• Working with other internal departments to provide solutions to customers
• High level communication with customers and internal contacts
• Assessing of information and providing proactive customer support
• Participate in activities that improve service levels and customer satisfaction, not limited to those listed above

The Person:-

• Ability to negotiate and keen to achieve results
• Strong interpersonal skills, verbal, written and listening
• Excellent keyboard skills and computer understanding
• Clear organisation of your work environment and work load
• Ability to understand the importance of customer service and show empathy
• Able to work within a team and on own initiative
• Keen to work to deadlines and under motivated pressure
• Willing to learn new things, share ideas and support change

Benefits:-

• 20 Days Holiday (rising to 23 holidays) plus 8 Bank Holiday days
• Free Life Assurance
• Pension Scheme (after qualifying period)
• Private Medical Scheme (after qualifying period)
• Staff Discounts
• Free Car Parking
• Onsite Restaurant
  
  
  Embracing diversity and promoting equalities for all
  

Department:-
Web Content

Location:-
Wellingborough

Reporting to:-
Catalogue Manager

Job Purpose:-
To update and maintain product content of the company’s website.

Responsibilities:-

• Using internal systems to obtain product information to fully populate new and current items on the website
• To upload comprehensive image gallery from supplied photographs
• Request product shots from in house photographer
• Research product information on the web where necessary
• Regularly liaise with Business Manager’s to ensure new products are uploaded on the site as soon as possible
• Manage and monitor allocated product category with all the necessary information on a daily basis
• Liaise with E-marketing team to ensure products promoted on e-shots have all the necessary information uploaded.
• To create custom web pages for key products to make use of key words and relevant marketing information
• To report on work rate on a daily basis
• To manage incoming work queue
• Any other duties as deemed reasonable by the company to suit business needs li>

The Person:-

• HTML editing using text editor
• Photoshop or similar
• Enthusiasm
• Willingness to learn
• Ability to work on initiative
• Literate and numerate

Department:-
Credit Control

Location:-
Wellingborough

Reporting to:-
Gina Loch

Job Purpose:-
To provide overall support to the Credit control team and chasing of Co-op Accounts.

Responsibilities:-

.
• Chasing the co op ledger amounting to 150+ live accounts a month and resolving the outstanding issues with external customers and business managers.
• Daily analysis of the credit card reports to identify and investigate errors and deal with accordingly.
• Working with the bought ledger team to investigate and analyse credit notes received which relate to co op debt and ensure they are accounted for correctly.
• Daily Reconciliations including our credit card reports and pdq machine and actioning any discrepancies.
• Actioning and detailing bounced cheques and alerting the relevant parties with any action required.
• Responsible for assessing credit applications and ensure all relevant documentation is attached before submitting for approval.
• Processing and approving internal credit and recharges and ensuring relevant back up required for auditing is received.
• Running our daily letter cycle and maintenance of dunning letters
• Daily general administration duties within the credit control team which include departmental emails, faxes, post etc and ordering of departmental stationary and stock orders.
• Providing holiday cover within Credit control and our internal Co op team.
• Any other reasonable requests from the credit manager

The Person:-

• Excellent Excel and Word ability
• Analytical and investigative mind
• Good keyboard skills and computer literate
• Self motivated
• Good communicator
• Great organizational and listening skills
• Able to work under own initiative
• Flexible approach to working hours
• Excellent communicator & Team player

Benefits:-

• 20 Days Holiday (rising to 23 holidays) plus 8 Bank Holiday days
• Free Life Assurance
• Pension Scheme (after qualifying period)
• Private Medical Scheme (after qualifying period)
• Staff Discounts
• Free Car Parking
• Onsite Restaurant
  
  
  Embracing diversity and promoting equalities for all