Delivery and Payment Options
< back to help centerMisco offers a range of affordable delivery options to suit your requirements. Working in partnership with City Link, we take great care of your purchase in transit to ensure safe delivery and excellent service.
We deliver throughout the UK, and the majority of orders are dispatched from our warehouse in Greenock, Scotland. We also have a network of suppliers that can ship certain items to you directly. If you require items to be shipped outside the UK, please visit our Worldwide Offices page for a global list of offices and websites.
See here for information on signing your City Link deliveries and checking your parcels. Packages cannot be left unsigned for or with a neighbour due to the nature and value of the items Misco sell and security of your delivery.
Sales Hotline opening times:
- Monday - Friday 8.30am - 6.30pm
- Bank Holidays - 9.00am - 3.00pm
Call: 0800 038 8880 - or simply order online 24/7 for your convenience.
Click here to view our Christmas Extended Returns policy.
London 2012 - Delivery Charges
During the Olympic Games, official Olympic venues will only allow delivery access to UPS, the Official Logistics and Express Delivery Supporter of the London 2012. To ensure deliveries to these locations, Misco customers will be asked to pay a minimum £25 to cover the additional security and administration fees.
- Read more about UPS Final Mile deliveries
- See full list of Olympic venues subject to delivery surcharge
Next Day Deliveries - Estimated Time of Arrival to London 2012 venues
| Order placed by | Delivery to venue |
 6pm Monday |
Wednesday |
| 6pm Tuesday |
Thursday |
| 6pm Wednesday |
Friday |
| 6pm Thursday |
Monday |
| 6pm Friday |
Tuesday |
For any enquiries on delivery charges to London 2012 venues, please call 0808 181 6993 or email Olympics@misco.co.uk.
Delivery Options
Orders received by 6pm for in-stock items will be despatched the same business day.
Certain large items may not be available for Next Business Day delivery. Please call 0800 038 8880 for further information.
| Delivery Options | Cost (Ex VAT) | Cost (Inc VAT) |
Next Business Day  |
£9.99 | £11.99 |
| 3 Day Delivery |
£4.99 | £5.99 |
| Lite 3 Day Delivery (basket weight 1kg or less) |
£3.99 | £4.79 |
| Super Saver |
£1.99 | £2.39 |
| Next Business Day Pre-10:30am |
£19.99 | £23.99 |
| Saturday Delivery Pre-Noon |
£14.99 | £17.99 |
| Northern Ireland |
£9.99 | £11.99 |
| Offshore |
£14.99 | £17.99 |
| Republic of Ireland (Call to order 0800 294 4515) |
£14.99 | £17.99 |
| Channel Islands |
£9.99 | £11.99 |
Please note: Lite 3 day is only available on basket weights 1kg or less. Super Saver is only available on basket weight up to 250g and has a product value less than £30. All other delivery prices quoted above are for basket values up to 20kg. For basket values over 20kg please see the below delivery price options.
Allow 3 days to the extreme north of Scotland. In-stock items refer to products currently available from our warehouse.
Please click on the for further information on the Delivery Options
Due to the delivery requirements of safes, large format printers, plasmas, plotters and scanners, there will be an additional charge quoted in your final summary. Please contact Misco on 0800 038 8880, or email salesdesk@misco.co.uk for more details. Please allow 10-14 days for delivery.
Next Business Day
- Subject to payment approval.
- Suitable for Northern Ireland deliveries.
- For all orders placed before 6.00pm, Monday to Friday. Orders placed over a weekend (Sat-Sun) will be processed the following Monday.
- A signature will be required for all deliveries on this service.
- Damaged parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Service immediately.
Order up to 6pm for Next Business Day delivery
If you have requested Next Business Day there must be someone available to take receipt between 7.30am – 6.00pm. A signature will be required.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Up to 20kgs |
£9.99 | £11.99 |
| Up to 30kgs |
£13.45 | £16.14 |
| Up to 40kgs |
£17.95 | £21.54 |
| Up to 50kgs |
£22.45 | £26.94 |
3 Day Delivery
- 3 (working) day delivery on in-stock items (items on 1-2 or up to 5 days availability will be shipped on a 3 day service once stock is available).
- Subject to payment clearance.
- Suitable for Northern Ireland deliveries
- For all orders placed before 6.00pm, Monday to Friday. Orders placed over a weekend (Sat-Sun) will be processed the following Monday.
- Items will be delivered by City Link between 7.30am and 6.00pm Monday to Friday.
- Someone must be available to take receipt of the goods on any of the 3 days the delivery may take place. A signature will be required.
- Damaged parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Service immediately.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Up to 20kgs |
£4.99 | £5.99 |
| Up to 30kgs |
£13.45 | £16.14 |
| Up to 40kgs |
£17.95 | £21.54 |
| Up to 50kgs |
£22.45 | £26.94 |
Lite 3 day
- Same details as 3 working days however there is a basket weight restriction that applies.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Max 1kg |
£3.99 | £4.79 |
Super Saver
- Only suitable for in-stock items (items 1-2 or up to 5 days availability will be shipped via post, once the stock is available).
- Subject to payment approval.
- Products with a value less than £50 and weight less than 250g are only shippable via this method.
- For all orders placed before 6.00pm, Monday to Friday. Orders placed over a weekend (Sat-Sun) will be processed the following Monday.
- Items will be delivered by Royal Mail at your normal post delivery times.
- A signature will not be required.
- There is no track and trace available on this delivery option.
- Please allow 10 days for arrival of your goods. Should your goods not arrive in this time frame please contact Customer Service.
PLEASE NOTE: SUPER SAVER DELIVERY OPTION IS FOR CONSUMERS ONLY.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Max 250g (or £30 value) |
£1.99 | £2.39 |
Next Business Day Pre-10:30am
- Subject to payment approval.
- Suitable for Northern Ireland deliveries.
- For all orders placed before 6.00pm, Monday to Friday. Orders placed over a weekend (Sat-Sun) will be processed the following Monday.
- A signature will be required for all deliveries on this service.
- Damaged parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Service immediately.
- If you have requested Next Business Day Pre-10:30am there must be someone available to take receipt between 7.30am – 10.30am. A signature will be required.
- These prices carry a premium due to the prioritising of your consignment.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Up to 20kgs |
£19.99 | £23.99 |
| Up to 30kgs |
£22.45 | £26.94 |
| Up to 40kgs |
£26.95 | £32.34 |
| Up to 50kgs |
£31.45 | £37.74 |
Saturday Delivery – Pre Noon
- Subject to payment approval.
- Suitable for Northern Ireland deliveries.
- For all orders placed before 6.00pm on Friday.
- There must be someone available to take receipt during the above time frames as a signature will be required.
- Damaged parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Service immediately.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Up to 20kgs |
£14.99 | £17.99 |
| Up to 30kgs |
£18.00 | £21.60 |
| Up to 40kgs |
£21.00 | £25.20 |
| Up to 50kgs |
£25.00 | £30.00 |
Northern Ireland
Next Business Day except to outlying postcodes.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Up to 20kgs |
£9.99 | £11.99 |
| Up to 30kgs |
£14.50 | £17.40 |
| Up to 40kgs |
£17.50 | £21.00 |
| Up to 50kgs |
£19.50 | £23.40 |
Offshore
Please allow up to 3 days for arrival of your goods including outlying postcodes.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Up to 20kgs |
£14.99 | £17.99 |
| Up to 30kgs |
£18.00 | £21.60 |
| Up to 40kgs |
£20.00 | £24.00 |
| Up to 50kgs |
£22.50 | £27.00 |
Republic of Ireland (Call to order 0800 294 4515)
Next Business Day delivery for orders placed before 3pm except to outlying regions.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Up to 10kgs |
£14.99 | £17.99 |
| Up to 20kgs |
£19.00 | £23.99 |
| Up to 30kgs |
£24.99 | £29.99 |
| Up to 40kgs |
£29.99 | £35.99 |
Channel Islands
Next Business Day delivery for orders placed before 3pm.
| Basket Weight | Cost (Ex VAT) | Cost (Inc VAT) |
| Up to 30kgs |
£9.99 | £11.99 |
Payment Options
We accept VISA, MasterCard, American Express, Maestro, Delta and PayPal. We cannot accept Solo, Electron or foreign registered credit cards. Companies with approved references may be eligible for a Credit Account. Please telephone our office on 0800 038 8880 with your Company registration number or fill in a simple form. WE DO NOT CHARGE YOUR CREDIT CARD UNTIL WE HAVE SHIPPED YOUR ORDER! Terms and Conditions apply.
Buy Now, Pay Later - on all orders over £280 inc VAT*
Misco offers an easy and convenient alternative to credit or debit card payments with our latest range of affordable flexible finance options. Spread the cost of purchases with our fantastic new 'Buy Now, Pay Later' options or simply opt for a great low rate classic credit agreement. Our range of flexible finance options are the easy and affordable way to purchase the latest technology you want - today! Click here to find out more about our flexible finance options.
Which flexible finance option should I choose?
- Option 1: Buy Now, Pay Later (6 months)
Simply pay a 10% deposit and you can buy now, then pay nothing for a further 6 months. If you decide to pay the outstanding balance in full, before the 6 month deferment period expires, you'll pay no interest!†† Typical 29.8% (Representative)
- Option 2: Buy Now, Pay Later (12 months)
Simply pay a 10% deposit and you can buy now, then pay nothing for a further 12 months. If you decide to pay the outstanding balance in full, before the 12 month deferment period expires, you'll pay no interest!†† Typical 29.8% (Representative)
- Option 3: Classic Finance (24 month option)
Simple and affordable, low cost finance - spread the cost of your purchase over 24 months. Typical 19.9% (Representative)
*Terms & conditions apply. £280 minimum purchase threshold includes VAT and excludes delivery charges. Flexible finance options available to consumers only.
When calculating the 10% deposit, the amount you pay may be slightly higher than 10% as the figure is adjusted to a rounded loan figure.
†The Buy Now, Pay Later finance agreement is subject to a Service Fee which will only be charged upon receipt of your signed credit agreement. This fee will not be charged if your credit application is unsuccessful.
††The Buy Now, Pay Later (BNPL) Scheme is an interest bearing loan and should you choose not to settle within the applicable deferment period you will incur interest charges as laid out above.
£10.00 Administration Fee is only payable if the BNPL agreement is settled within the deferred period. Misco flexible finance products are available to consumers only.
We do not hold stock while credit is being arranged and therefore product availability may change during your application. For assistance on online finance applications please email onlinefinance@misco.co.uk
