Ogone Frequently Asked Questions
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What is Ogone?
Payments made through Misco.co.uk are processed by Ogone which allows us to deliver a seamless & secure online payment solution for customers. Utilising the latest security & fraud prevention tools, you can be assured payments are always safe and personal details are never comprised.
Customers are offered the option, at the checkout stage, to store card details for future purchases. Card details submitted are only stored and encrypted on Ogone systems. This allows our customers to checkout in fewer clicks for future purchases saving you time. Ogone also uses an SSL-platform that is PCI-DSS compliant ensuring it complies with the finance industry’s high security standards.
Which payment methods are accepted through Ogone?
- MasterCard
- Visa
- Switch / Maestro
- American Express
What if I wish to pay via PayPal or select a Buy Now, Pay Later/Flexible Finance option?
If you decide to pay using PayPal or prefer to choose one of our flexible finance options, such as Buy Now, Pay Later, please select the applicable option within the Payment Section on the checkout page. After continuing, you will be directed through the appropriate payment process to complete your order.
How does the payment process work?
At the checkout stage you will be prompted to choose your card type. After continuing, you will be presented with the Ogone payment page. Simply enter your card details & select the confirm button.
Can I store my credit card details for future purchases through Misco.co.uk?
Yes! Just click the option on the Ogone payment page. Card details are only stored and encrypted on Ogone systems.
What happens if I change my mind & choose to pay with a different credit card?
If you decide to change the credit card or payment type at the Ogone payment stage then simply hit the Cancel button. You will be returned to the checkout page where you can select an alternative credit card or payment option.
For more information on our commitment to secure internet payments click here. If you need any further help please contact us at cs@misco.co.uk or by freephone: 0800 294 4515, (Weekdays 8:30am - 8pm and Saturday's 9am - 1pm). Alternatively, please visit our Help Centre for a comprehensive list of Frequently Asked Questions (FAQs).
