Website Issues

About this site

The Misco website is enhanced for Microsoft Internet Explorer 7 users. We use many technologies that are higher. Our website is designed to be compatible with the majority of browsers, including Opera, FireFox a Please follow our recommendations for the browser, plug-ins and other software to fully experience the inte our site.

Misco Website Credits

All Internet content, design and development on our website is created and maintained by our in-house We Department. If you have any feedback, comments or suggestions, please email us.

Is this website secure?

We take the security issue very seriously. Our retail system is based on the SSL (Secure Socket Layer) encryption standard. Provided you are using an SSL-compliant browser such as Microsoft Internet Explorer, you'll be able to conduct end-to-end encrypted transactions without fear of an intermediary obtaining your credit card information. For more information on SSL and secure online purchasing please click here.

How often is your site updated?

In order to give you the most up-to-date pricing and product information possible, we update our website daily. Stock levels are updated hourly.

If I encounter a problem with your site, to whom should I report this to?

If you find a problem with our website, please email us with the details of the problem.

Does your site use cookies?

Yes. Our site makes use of cookies to keep track of your identity when you place online orders or check th are in no way harmful or intrusive to your hard drive. It is simply the most effective way to provide quality s learn more about cookies, please go to our cookie information page.

What is your Privacy Policy?

We are committed to protecting your privacy. We gather information about you to process orders and to provide a more personalised shopping experience. We may also use it to tell you about our company and services or about special offers we think will interest you. We may, in the future, share information with trustworthy partners, but you can tell us not to by changing your preferences in My Account. For more details about the Misco Privacy Policy please click here

Why do I need a password?

To keep your account details safe the site requires a password each time you login or order.

How do I search for a product?

To search for a product, either use the catalogue navigation on the left of your screen or the 'Product Search' text box underneath the Misco logo at the top left of the page.

How do I get more information on a product?

To get more information on a product, click on the underlined description. We do our best to provide you with in-depth product information on all the items featured on the website. However, if our site does not include all the information you need, please e-mail salesdesk@misco.co.uk.

How is your site best viewed?

This site is best viewed with a minimum screen size of 1024 x 768 pixels.