Website Security Guarantee < back to help center
Shop safely and securely from Misco.co.uk with our Website Security Guarantee
We are so confident about the transaction security we offer on misco.co.uk that we back every online purchase with our Website Security Guarantee.
- Our secure-server software encrypts all your personal information including credit or debit card details, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet
- In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all charges or may limit your liability to just £50.00.
- If your bank or card issuer holds you liable, misco.co.uk will cover your liability up to £50.00 provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made on misco.co.uk whilst using our secure server.
If you contact Misco we will need the following information in order to help you:
- Your name
- Daytime phone number
- Billing address
- A copy of the credit card statement in question (please circle fraud charges)
- Proof of your credit card company's fraud determination and liability fee
- A description of the incident
Send an email or send a letter to:
Customer Service Department
Misco
Darby Close
Park Farm South
Wellingborough
Northamptonshire
NN8 6XH
Please Note: This guarantee only applies to credit or debit card purchases made using misco.co.uk's secure server. This guarantee covers a maximum liability of £50.00. In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.
