Misco Cookie Policy
We use cookies to give you the best possible experience on our website. To find out more, view our cookie policy. By closing this message and continued use of our website means that you give your consent to our use of cookies.
Continue

HP 3 Year 4 hour 24x7 ProLiant ML11x Proactive Care

Misco No. : 194854
Manufacturer/No: Hewlett Packard Enterprise / U3A32E
Price:
£468.00 Ex VAT
£561.60 Inc VAT
Availability: In stock
Watch Video
Read Reviews


HP 3 Year 4 hour 24x7 ProLiant ML11x Proactive Care

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.



Key Features
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices
  • Access to a remote HP Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology



Product Specifications

Product DescriptionHPE 4-Hour 24x7 Proactive Care Service - extended service agreement - 3 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week





Any questions or need more product information?
If you have any questions about this product or have any feedback about this page please complete the form below and one of our technical representatives will get back to you as soon as possible.
Alternatively, if you need an immediate answer please call our Technical Support team on freefone: 0800 294 4516.
Please visit our contact us section for opening times or if you require customer service assistance.
* Indicates a required field

*

*

*

*
 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
Press this to see more detailed information about PRF
SVR: HUBU-IVOPAGE06 INT: False AFF: PB: W CAT: 76 CUST: 553b6b29-dbd0-48d5-b29d-fffdc222f7ae SSID: HTMSIS: False D: 1210 L: en-GB P: 80 B: e60b1a16-69fb-4c10-9f69-926d020e531c VS: IP: 54.159.124.79 S: 87033c32-088a-4c49-9eaa-00ec1c3bf314 US: Anonymous T: B2B SM: False