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HPE 3yr 4hr 24x7 with DMR DL380p & DL385p Gen8 Proactive Care

Misco No. : 217590
Manufacturer/No: Hewlett Packard Enterprise / U2Z53E
Price:
£2,559.00 Ex VAT
£3,070.80 Inc VAT
Availability: In stock
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HPE 3yr 4hr 24x7 with DMR DL380p & DL385p Gen8 Proactive Care

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.



Product Specifications

Product DescriptionHPE Proactive Care 24x7 Service with Defective Media Retention - extended service agreement - 3 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForProLiant DL380 G7, DL380p Gen8, DL380p Gen8 Base, DL380p Gen8 Entry, DL385p Gen8, DL385p Gen8 Dedicated Workload, DL385p Gen8 Entry, DL385p Gen8 Maximized Consolidation, DL385p Gen8 Storage, DL385p Gen8 Storage Centric, DL388p Gen8





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Price includes the following costs:
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