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Avaya Spt/Sa Ess C/D Ccr6 Elite 101-250 1Ypp2.08

Misco No. : 2575358
Manufacturer/No: Avaya / 241863J
£2.09 Ex VAT
£2.51 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
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Key Features
  • Build a simple support strategy tailored for your businessLeverage intellectual property, like Avaya award-winning web-based tools on a 24 x 7 basis
  • Benefit from world-class advanced diagnostic tools that can identify, isolate and resolve 99 percent of system- generated alarms and help reduce complex problem resolution and escalations
  • Implement security policies quickly via the Avaya Secure Access Link Policy Server to reduce network security risks
  • Maintain peak network and application performance to better serve your customers and help your employees be more productive
  • Realize the potential of your communications investment

Avaya Spt/Sa Ess C/D Ccr6 Elite 101-250 1Ypp2.08

Protect your Avaya enterprise communications solutions with standardized global support services designed to give your business maximum flexibility and uptime. Support Advantage provides support for software and hardware.
Essential Support, combined with Parts Next Business Day, provides remote 24 x 7 support for software and hardware, next business day delivery of critical parts, access to Avaya certified engineers, and intellectual property such as software updates and patches.

Product Features
  • Simplicity
    The Support Advantage offerings provide full hardware and software support. Problems can be identified and isolated more quickly, and you know you're covered no matter where the issue originated. Simplified pricing, upfront quoting, predictable billing and alignment with industry standards make it easier to set expectations and manage budgets.
  • Immediacy
    Avaya Support Advantage provides the service you need, fast. Web ticketing and intelligent routing enable Avaya to quickly identify and resolve issues remotely. You receive Case Status Alerts, e-Notifications and 24 x 7 accesses to technical resources for troubleshooting and questions.

Product Specifications

Product DescriptionAvaya Support Advantage Essential Support - technical support - for Avaya Aura Call Center Elite - 1 year
Service & SupportTechnical support
Service IncludedRemote diagnosis
Full Contract Period1 year
Software TitleAvaya Aura Call Center Elite
Licence Qty1 agent
Licence PricingVolume, prepaid / 101+ level
Licensing ProgramAvaya Joint Service Delivery (JSD)

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