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HPE 4-hour 24x7 Proactive Care Service Post Warranty - extended service agreement - 1 year - on-site

Misco No. : 2592818
Manufacturer/No: Hewlett Packard Enterprise / U1LL3PE
Price:
£242.00 Ex VAT
£290.40 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
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HPE 4-hour 24x7 Proactive Care Service Post Warranty - extended service agreement - 1 year - on-site

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.



Product Specifications

Product DescriptionHPE 4-hour 24x7 Proactive Care Service Post Warranty - extended service agreement - 1 year - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForHP Switch 2910al-24G-PWR; HPE 2910-24G al Switch, 2910-24G-PoE+ al Switch, E2910-24G Rack Shippable al Switch





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Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
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