Misco Cookie Policy
We have published a new cookie policy. It explains what cookies are and how we use them on our website. To find out more about cookies, click here. By closing this message, you consent to our use of cookies on this website in accordance with our cookie policy. You can disable cookies, however please note that disabling deleting or disallowing cookies will affect your web experience.
Continue
Misco.co.uk Homepage
CALL US ON
0800 038 8880

HPE 4-Hour 24x7 Proactive Care Service - technical support - 3 years - for Red Hat Enterprise Linux for SAP HANA

Misco No. : 2626089
Manufacturer/No: Hewlett Packard Enterprise / H1K92A3#U4X
Price:
£903.00 Ex VAT
£1,083.60 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
Watch Video
Read Reviews



Key Features
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices
  • Access to a remote HP Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology



HPE 4-Hour 24x7 Proactive Care Service - technical support - 3 years - for Red Hat Enterprise Linux for SAP HANA

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.
Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs.
Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems.
HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.



Product Specifications

Product DescriptionHPE 24x7 Software Proactive Care Service - technical support - for Red Hat Enterprise Linux for SAP HANA - 3 years
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period3 years
Service Availability24 hours a day / 7 days a week
Software TitleRed Hat Enterprise Linux for SAP HANA
Licence Qty1 - 2 CPU sockets (physical)





Any questions or need more product information?
If you have any questions about this product or have any feedback about this page please complete the form below and one of our technical representatives will get back to you as soon as possible.
Alternatively, if you need an immediate answer please call our Technical Support team on freefone: 0800 294 4516.
Please visit our contact us section for opening times or if you require customer service assistance.
* Indicates a required field

*

*

*

*
 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
Press this to see more detailed information about PRF

Certifications

  • VeriSign Secured
  • Verified By Visa

Payment Methods

  • VISA
  • MasterCard SecureCode
  • PayPal

Misco partners

© Copyright 2017, Misco UK Limited, registered in Scotland,

Registered office address: Caledonian Exchange, 19a Canning Street, Edinburgh, EH3 8HE.
Registered number: SC114143.
VAT number: 494175615.

MISCO is a registered trademark of Misco Germany Inc. All others trademarks and copyrights mentioned herein are the property of their respective owners.

All prices mentioned (pounds) exclude postage and packaging. All orders to Misco terms and conditions.

Price displayed after cashback. Cashback amount illustrated includes VAT. Terms & conditions apply. See product page for more details.

This product is factory recertified.

Currently shows available in our supplier stock. Without a change in circumstance, this product is usually delivered in 1-2 working days.

SVR: HUBU-IVOPAGE05 INT: False AFF: PB: W CAT: 76 CUST: bd211f60-a79f-43d1-9bb4-163acf635aff SSID: HTMSIS: False D: 1210 L: en-GB P: 80 B: e849d124-2e22-4525-afe6-9086db879bd1 VS: IP: 54.205.15.219 S: bf324224-f152-4896-a847-0f4945d75e89 US: Anonymous T: B2B SM: False