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HP Software 7S5 Supp In

Misco No. : 2626228
Manufacturer/No: Hewlett Packard Enterprise / HM611A3# 7S5
£4,641.00 Ex VAT
£5,569.20 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
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HPE Software Enterprise Basic Support - Technical support - for Software Option (7S5) - phone consulting - 3 years - 9x5

HP provides high-quality Software Support services that address all aspects of your software application lifecycle needs. With HP, you have access to software coupled with the perfect services and support. If your business has no need for out-of-hours support to run smoothly, you have the choice of HPE Software Enterprise Basic Support. This provides excellent level of service and is available when you need it most.

Key Features
  • 24/7 web-based self-solve service with intelligent response
  • Increase system performance and reduce downtime
  • Reduced TCO enable quicker time to resolution and reduce resource consumption
  • Gain access to technical resources and HPE experts
  • Optimize your IT environment with the perfect technical expertise
  • Designed for customers who operate only during normal local business hours

Product Features
  • Software support online
    You have 24/7 access to software support online, including access to product updates, access to an extensive knowledge database, including information regarding known symptoms and proposed solutions, specifications, and technical literature.
  • Advanced self-solve service
    After your original case-logging or knowledge-based query, you will receive an intelligent response. Expanded search parameters enable flexible search methods. You can search for specific products and versions. Your search attempts are added to your case history, allowing engineers to detect the problems.
  • Access to technical resources
    You can access the technical resources for assistance in resolving software or operations problems via software support online or telephone.
  • Escalation management
    HPE has established formal escalation procedures to facilitate the resolution of complex software problems.

Technical Specification

Product DescriptionHPE Software Enterprise Basic Support - technical support - for Software Option (7S5) - 3 years
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period3 years
Service Availability9 hours a day / 5 days a week
Software TitleSoftware Option (7S5)

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