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HPE Foundation Care 4-Hour Exchange Service - extended service agreement - 3 years - shipment

Misco No. : 2655741
Manufacturer/No: Hewlett Packard Enterprise / H1HM9E
Price:
£319.00 Ex VAT
£382.80 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
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HPE Foundation Care 4-Hour Exchange Service - extended service agreement - 3 years - shipment

HP Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems on your HP networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HP Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.



Key Features
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Firmware updates for selected products
  • Access to technical resources
  • Software support
  • Installation advisory support
  • Software features and operational support
  • Software product and documentation updates



Product Specifications

Product DescriptionHPE Foundation Care 4-Hour Exchange Service - extended service agreement - 3 years - shipment
TypeExtended service agreement
Service IncludedReplacement
LocationShipment
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForAruba 2530-24G-PoE+, 2530-24-PoE+





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