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Avaya Contact Center Select - ( V. 7.0 ) - Media - Dvd

Misco No. : 2656359
Manufacturer/No: Avaya / 700511785
Price:
£22.95 Ex VAT
£27.54 Inc VAT
Availability: Out of stock
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Avaya Contact Center Select - ( V. 7.0 ) - Media - Dvd

Avaya Contact Center Select is a context-sensitive, collaborative, voice and multimedia customer experience solution that allows small to midsize enterprises to anticipate, accelerate, and enhance customer interactions. Avaya Contact Center Select uses the Avaya IP Office telephone system to provide a real-time telephony platform. Avaya IP Office is a flexible and scalable phone system designed specifically for small and midsize enterprises. IP Office supports a wide range of phones and devices for use in contact centers. Avaya Contact Center Select uses SIP and CTI interfaces to communicate with the IP Office platform. This integration gives Avaya Contact Center Select access to and control of a wide range of IP Office phones and features. Customers integrating Avaya Contact Center Select with the IP Office platform gain skill-based routing, call treatments, reporting, unified agent management, and the graphical Orchestration Designer utility. Agent Desktop supports specified IP Office phones and also supports multimedia contact types.



Product Specifications

Product DescriptionAvaya Contact Center Select (v. 7.0) - media
Product TypeMedia
CategoryInternet & communication applications - internet & communication - IP telephony
Version7.0
Distribution MediaDVD-ROM





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