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Avaya Support Advantage Essential Support Plus Upgrade Advantage - Technical Support - Phone Consult

Misco No. : 2656381
Manufacturer/No: Avaya / 330484J
Price:
£12.95 Ex VAT
£15.54 Inc VAT
Availability: Out of stock
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Avaya Support Advantage Essential Support Plus Upgrade Advantage - Technical Support - Phone Consult

Vigilant support for your hardware and software enterprise solutions, including remote automated resolutions 99% of the time.



Product Features
  • Advanced diagnostics deliver fast fixes for complex problems
    Avaya Engineers can implement packet sniffing, pinpoint bottle necks, diagnose intermittent quality issues, and run stress tests - all remotely using the Avaya Diagnostic Server. It's like having a technician right on your site.
  • Support Advantage covers parts replacement and onsite support
    Authentic parts and experienced onsite technicians help ensure you have the right part at the right time, installed correctly. Onsite Support replaces defective parts, excluding terminals, and is available 8x5 or 24x7 in most geographical areas. If you don't select Onsite Support, Parts Replacement covers critical defective parts (excluding terminals). Add Terminal Replacement to either Onsite Support or Parts Replacement for next-business-day delivery of replacement terminals.
  • Avaya takes the worry out of problem resolution
    The are more than 30 global centers handling more than two million transactions each year. The Emergency Recovery team resolves 90% of outages in less than 2 hours.



Key Features
  • Advanced diagnostics deliver fast fixes for complex problems
  • Support Advantage covers parts replacement and onsite support
  • Avaya takes the worry out of problem resolution



Product Specifications

Product DescriptionAvaya Support Advantage Essential Support plus Upgrade Advantage - technical support - 1 year
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Pricing TypePrepaid, Co-Delivery





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 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
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