Misco Cookie Policy
We have published a new cookie policy. It explains what cookies are and how we use them on our website. To find out more about cookies, click here. By closing this message, you consent to our use of cookies on this website in accordance with our cookie policy. You can disable cookies, however please note that disabling deleting or disallowing cookies will affect your web experience.
Misco.co.uk Homepage
0800 038 8880

Avaya Support Advantage Preferred Support - technical support - 1 year - for Avaya Aura Contact Center

Misco No. : 2656387
Manufacturer/No: Avaya / 296547J
£4.79 Ex VAT
£5.75 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
Watch Video
Read Reviews

Key Features
  • Build a simple support strategy tailored for your businessLeverage intellectual property, like Avaya award-winning web-based tools on a 24 x 7 basis
  • Benefit from world-class advanced diagnostic tools that can identify, isolate and resolve 99 percent of system- generated alarms and help reduce complex problem resolution and escalations
  • Implement security policies quickly via the Avaya Secure Access Link Policy Server to reduce network security risks
  • Maintain peak network and application performance to better serve your customers and help your employees be more productive
  • Realize the potential of your communications investment

Avaya Support Advantage Preferred Support - technical support - 1 year - for Avaya Aura Contact Center

Preferred Support builds on the remote services in Essential Support to deliver even greater value. Preferred Support includes proactive monitoring and system alarm resolution with the Avaya-patented EXPERT Systems SM, which can reduce major outage risk by as much as 74 percent and, on average, has a 20% faster resolution time 1, 2. Avaya will also monitor public switch telephone network (PSTN) facilities for problems and alert your telecom team for immediate resolution, helping to save precious time and reduce risk to your communications environment.

Product Features
  • Simplicity
    The Support Advantage offerings provide full hardware and software support. Problems can be identified and isolated more quickly, and you know you're covered no matter where the issue originated. Simplified pricing, upfront quoting, predictable billing and alignment with industry standards make it easier to set expectations and manage budgets.
  • Immediacy
    Avaya Support Advantage provides the service you need, fast. Web ticketing and intelligent routing enable Avaya to quickly identify and resolve issues remotely. You receive Case Status Alerts, e-Notifications and 24 x 7 accesses to technical resources for troubleshooting and questions.

Product Specifications

Product DescriptionAvaya Support Advantage Preferred Support - technical support - for Avaya Aura Contact Center - 1 year
Service & SupportTechnical support
Service IncludedRemote diagnosis
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software TitleAvaya Aura Contact Center
Licence Qty1 voice agent
Licence PricingPrepaid
Licensing DetailsCo-Delivery

Any questions or need more product information?
If you have any questions about this product or have any feedback about this page please complete the form below and one of our technical representatives will get back to you as soon as possible.
Alternatively, for opening times or if you require customer service assistance please visit our contact us section.
Please visit our contact us section for opening times or if you require customer service assistance.
* Indicates a required field




 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
Press this to see more detailed information about PRF


  • VeriSign Secured
  • Verified By Visa

Payment Methods

  • VISA
  • MasterCard SecureCode
  • PayPal

Misco partners

© Copyright 2017, Misco UK Limited, registered in Scotland,

Registered office address: Caledonian Exchange, 19a Canning Street, Edinburgh, EH3 8HE.
Registered number: SC114143.
VAT number: 494175615.

MISCO is a registered trademark of HUK 78 LIMITED. All others trademarks and copyrights mentioned herein are the property of their respective owners.

All prices mentioned (pounds) exclude postage and packaging. All orders to Misco terms and conditions.

Price displayed after cashback. Cashback amount illustrated includes VAT. Terms & conditions apply. See product page for more details.

This product is factory recertified.

Currently shows available in our supplier stock. Without a change in circumstance, this product is usually delivered in 1-2 working days.

SVR: HUBU-IVOPAGE05 INT: False AFF: PB: W CAT: 76 CUST: 29ed8c35-67fd-4c54-bfdb-b2526b64d24e SSID: HTMSIS: False D: 1210 L: en-GB P: 80 B: 54749744-f5d6-4934-992d-1d40552661a2 VS: IP: S: c4398d50-c48a-45c5-b43a-e9971ada0357 US: Anonymous T: B2B SM: False