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Symantec Essential Support technical support - 1 year - for Symantec NetBackup Server

Misco No. : 2656872
Manufacturer/No: Symantec / ZL6IC1Z0-EI1RA
Price:
£336.00 Ex VAT
£403.20 Inc VAT
Availability: Out of stock
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Product Features
  • Optimize IT infrastructure and manage risk
    Whether your company is small or large, local or multinational, a service interruption or security threat can mean significant loss to your business. That's why you need around-the-clock access to Symantec's best-in-class support engineers - a team of experts with the industry's most comprehensive knowledge and experience in availability, security, performance, and compliance. You need Essential Support Services to help manage a holistic IT risk management program. They can help you achieve your uptime goals and protect your network, storage, server, and client systems so your information is safe, secure, and always available.
  • Fast response
    Symantec Essential Support offers response time targets of thirty minutes for your most critical issues and gives you 24 x 7 x 365 access to more than 2000 support professionals located across the globe. This extensive coverage from Symantec complements your in-house support and maintenance resources to optimize their efficiency and free up more time to focus on core business needs.



Key Features
  • 30-minute response target for severity 1 issues
  • 24 x 7 x 365 telephone access
  • Follow-the-sun model for around the clock issue resolution
  • One-stop interoperability support
  • Six designated callers per product title
  • Technical support news bulletin subscription services
  • Symantec security alert notifications
  • Option for additional designated callers



Symantec Essential Support technical support - 1 year - for Symantec NetBackup Server

Whether your company is small or large, local or multinational, a service interruption or security threat can mean significant loss to your business. That's why you need around-the-clock access to Symantec's best-in-class support engineers - a team of experts with the industry's most comprehensive knowledge and experience in availability, security, performance, and compliance. You need Essential Support Services to help manage a holistic IT risk management program. They can help you achieve your uptime goals and protect your network, storage, server, and client systems so your information is safe, secure, and always available.
Symantec Essential Support offers response time targets of thirty minutes for your most critical issues and gives you 24 x 7 x 365 access to more than 2000 support professionals located across the globe. This extensive coverage from Symantec complements your in-house support and maintenance resources to optimize their efficiency and free up more time to focus on core business needs.



Product Specifications

Product DescriptionSymantec Essential Support - technical support - for Symantec NetBackup Server - 1 year
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Response Time30 min
Service Availability24 hours a day / 7 days a week
Software TitleSymantec NetBackup Server
Version7.5
Licence Qty1 server
Licence PricingVolume / Level A (2000-11999)
Hardware PricingTier 1
Licensing ProgramSymantec Buying Programs : Rewards
Point Value92 points





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