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HP 1-Year 24X7 Support0

Misco No. : 2659762
Manufacturer/No: Hewlett Packard Enterprise / HM610A1#SW5
Price:
£1,426.00 Ex VAT
£1,711.20 Inc VAT
Availability: Out of stock
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Product Features
  • Software support online
    You have 24/7 access to software support online, including access to product updates, access to an extensive knowledge database, including information regarding known symptoms and proposed solutions, specifications, and technical literature.
  • Advanced self-solve service
    After your original case-logging or knowledge-based query, you will receive an intelligent response. Expanded search parameters enable flexible search methods. You can search for specific products and versions. Your search attempts are added to your case history, allowing engineers to detect the problems.
  • Access to technical resources
    You can access the technical resources for assistance in resolving software or operations problems via software support online or telephone.
  • Escalation management
    HPE has established formal escalation procedures to facilitate the resolution of complex software problems.



HP 1-Year 24X7 Support0

In the always-on economy, businesses run 24 hours a day. Your customers are online day and night. This is why your IT staff needs fast 24-hour access to HPE experts who can diagnose and resolve issues as well as give advice on HPE Software features. Enterprise Standard gives your business the right level of service to meet the demands of the growing economy. HP provides high-quality Software Support services that address all aspects of your software application lifecycle needs. With HP, you have access to software coupled with the perfect services and support.



Key Features
  • 24/7 web-based self-solve service with intelligent response
  • Prioritized high-severity cases
  • Phone-in 24/7 assistance
  • Increase system performance and reduce downtime
  • Reduced TCO enable quicker time to resolution and reduce resource consumption
  • Gain access to technical resources and HPE experts
  • Optimize your IT environment with the perfect technical expertise



Product Specifications

Product DescriptionHPE Software Enterprise Standard Support - technical support - for Software Option (SW5) - 1 year
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software TitleSoftware Option (SW5)





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 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
Press this to see more detailed information about PRF
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