Misco Cookie Policy
We use cookies to give you the best possible experience on our website. To find out more, view our cookie policy. By closing this message and continued use of our website means that you give your consent to our use of cookies.
Continue

HPE High Availability Integrated NA

Misco No. : Q162635
Manufacturer/No: Hewlett Packard Enterprise / UL951E
Price:
£4,231.00 Ex VAT
£5,077.20 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
Watch Video
Read Reviews


Product Features
  • Escalation management
    Local Hewlett Packard Enterprise management coordinates incident escalation, enlisting the skills of appropriate HPE resources to assist the customer with problem solving. For selected third-party software products for which HPE is providing software support and update services, HPE will follow the agreed-upon escalation processes established between HPE and the third-party vendor to assist with problem resolution.
  • HPE electronic remote support solution
    The HPE electronic remote support solution provides robust troubleshooting and repair capabilities. It can include remote system access solutions and may offer a convenient central point of administration and an enterprise view of open incidents and history. The remote system access may enable the Hewlett Packard Enterprise support specialist to provide more efficient troubleshooting and faster problem resolution.
  • Access to electronic support information and services
    As part of this service, Hewlett Packard Enterprise provides the customer with access to certain electronic and Web-based tools. The customer has access to certain capabilities made available to registered users with linked entitlements, such as downloading selected HPE software patches, subscribing to hardware-related proactive service notifications, and participating in support forums for solving problems and sharing best practices with other registered users; expanded Web-based searches of technical support documents to facilitate faster problem solving; service diagnostic tools with password access and more.
  • Software support
    HPE provides corrective support to resolve identifiable and customer-reproducible software product problems. HPE also provides support to help the customer identify problems that are difficult to reproduce. In addition, the customer receives assistance in troubleshooting problems and determining configuration parameters for supported configurations.



HPE High Availability Integrated NA

HP 3 years 4 Hour 24 hours, days 1-7 High Availability Storage Server Hardware Support



Key Features
  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • 4-hour onsite response
  • Firmware updates for selected products
  • Software support
  • Access to technical resources
  • Software features and operational support
  • Software product and documentation updates



Product Specifications

Product DescriptionHPE Support Plus 24 - extended service agreement - 3 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week





Any questions or need more product information?
If you have any questions about this product or have any feedback about this page please complete the form below and one of our technical representatives will get back to you as soon as possible.
Alternatively, if you need an immediate answer please call our Technical Support team on freefone: 0800 294 4516.
Please visit our contact us section for opening times or if you require customer service assistance.
* Indicates a required field

*

*

*

*
 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
Press this to see more detailed information about PRF
SVR: HUBU-IVOPAGE06 INT: False AFF: PB: W CAT: 76 CUST: 6257690a-3000-445f-b7a0-277046aede1f SSID: HTMSIS: False D: 1210 L: en-GB P: 80 B: a912ded0-cf06-43bd-9145-95aa56d6d0a1 VS: IP: 54.144.36.228 S: 5d2af3a4-f7b7-49c7-8581-78f277446e7a US: Anonymous T: B2B SM: False