Misco Cookie Policy
We have published a new cookie policy. It explains what cookies are and how we use them on our website. To find out more about cookies, click here. By closing this message, you consent to our use of cookies on this website in accordance with our cookie policy. You can disable cookies, however please note that disabling deleting or disallowing cookies will affect your web experience.
Misco.co.uk Homepage
0800 038 8880

HP 5 Year Notebook Tracking and Recovery Service

Misco No. : Q169064
Manufacturer/No: HP INC / UL728E
£144.95 Ex VAT
£173.94 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
Watch Video
Read Reviews

HP Tracking and Recovery Services 5 year

Millions of people worldwide have had their data potentially compromised by laptop thefts. It is now impossible to ignore the growing identity theft crisis, much of it caused by laptop thefts from high-profile corporations, government agencies, universities, and healthcare institutions.

A multi-layered security strategy is required to protect computer hardware and the data on it. With a few proactive data security steps, organizations can avoid the potential lawsuits, fines, public scrutiny, and loss of business that a lost or stolen computer can cause.

HP's Tracking and Recovery Service utilizes software that provides a robust, multi-layered security solution to help organizations address issues of regulatory compliance, data protection, computer theft recovery, and asset tracking. IT professionals can use HP Tracking and Recovery Service to track and recover stolen laptops, to delete data remotely in order to protect confidential information, to detect unauthorized software or missing hardware, to ensure regulatory compliance, and to create predefined alerts in order to manage appropriate use policies.

Available through HP direct sales force and partners, these services are an additional step in delivering a solution that protects your assets and helps secure your data.
  • Track and recover stolen or lost computers
  • Delete data remotely in order to protect confidential information
  • Detect unauthorized software or missing hardware
  • Ensure regulatory compliance
  • Create predefined alerts to manage appropriate use policies

Product Description HP Care Pack
Type: Tracking And Recovery Service
Contract Period 5 Year Computrace One

Feature Delivery specifications
Tracking and recovery, HP Tracking and Recovery Service is a comprehensive solution that combines computer theft recovery, data protection, and secure asset tracking. The service provides the Customer with:
• Tracking and recovery of stolen or missing computers with assistance from the HP support team
• Secure asset tracking
• Protection from theft and loss
Regulatory compliance HP Tracking and Recovery Service provides assistance to Customers who are working to ensure regulatory compliance.
Central asset management The service allows the Customer’s IT administrators to centrally manage corporate IT assets by monitoring computer movement, call history, asset leasing information, and software license compliance.

The Customer must work directly with an HP representative to ensure that the product for which coverage is desired is eligible for this service. It is recommended that any device being considered for the HP Tracking and Recovery Service services be preloaded with the software BIOS. The software BIOS incorporates a healing technology, referred to as "persistence," which essentially rebuilds the agent software installation, even if the agent service is deleted using conventional means. Most HP commercial notebook PCs contain the software BIOS, but the Customer should check with their HP representative.

Customer responsibilities
The Customer will:
• Validate that the hardware purchased has the necessary BIOS software installed to support the HP Tracking and Recovery Service.
• In case of theft of the computer covered by this service, report the theft to the police promptly (This must be done as the first step—and as soon as possible—to ensure that the theft report and police file number are received by HP Support no later than 14 days after the theft date.)
• Obtain the police case number
• Document the name of the officer assigned to the file
• Contact the HP Support team via phone, fax, or e-mail and provide them with the above information

Service limitations
The following activities are specifically excluded from this service:
• Services required due to failure of the Customer to incorporate any system fix, repair, patch, or modification provided to the Customer by HP
• Services required due to failure of the Customer to take avoidance action previously advised by HP General provisions/Other exclusions The various service offers provided by HP are not available in all regions and/or countries. Contact a local sales representative for availability information.

Any questions or need more product information?
If you have any questions about this product or have any feedback about this page please complete the form below and one of our technical representatives will get back to you as soon as possible.
Alternatively, if you need an immediate answer please call our Technical Support team on freefone: 0800 294 4516.
Please visit our contact us section for opening times or if you require customer service assistance.
* Indicates a required field




 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
Press this to see more detailed information about PRF


  • VeriSign Secured
  • Verified By Visa

Payment Methods

  • VISA
  • MasterCard SecureCode
  • PayPal

Misco partners

© Copyright 2017, Misco UK Limited, registered in Scotland,

Registered office address: Caledonian Exchange, 19a Canning Street, Edinburgh, EH3 8HE.
Registered number: SC114143.
VAT number: 494175615.

MISCO is a registered trademark of Misco Germany Inc. All others trademarks and copyrights mentioned herein are the property of their respective owners.

All prices mentioned (pounds) exclude postage and packaging. All orders to Misco terms and conditions.

Price displayed after cashback. Cashback amount illustrated includes VAT. Terms & conditions apply. See product page for more details.

This product is factory recertified.

Currently shows available in our supplier stock. Without a change in circumstance, this product is usually delivered in 1-2 working days.

SVR: HUBU-IVOPAGE03 INT: False AFF: PB: W CAT: 76 CUST: 2d795bac-8885-4b44-93f8-4ae5b8a3e346 SSID: HTMSIS: False D: 1210 L: en-GB P: 80 B: 0002a60c-ae1a-407a-9c32-f7f23f0b3ac1 VS: IP: S: bf324224-f152-4896-a847-0f4945d75e89 US: Anonymous T: B2B SM: False