Misco Cookie Policy
We use cookies to give you the best possible experience on our website. To find out more, view our cookie policy. By closing this message and continued use of our website means that you give your consent to our use of cookies.
Continue

HPE eCarepack, 1y PW Nbd ProLiant D

Misco No. : Q177870
Manufacturer/No: Hewlett Packard Enterprise / UM796PE
Price:
£125.95 Ex VAT
£151.14 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
Watch Video
Read Reviews


Key Features
  • After the HP product warranty expires, receive 1 year of next business day onsite repair from an HP-qualified technician for your computing device, if the issue cannot be solved remotely



HPE eCarepack, 1y PW Nbd ProLiant D

HPE Support Plus Service is composed of comprehensive hardware and software services that help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. In addition, HPE Support Plus provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.



Product Features
  • Escalation management
    Hewlett Packard Enterprise has established formal escalation procedures to facilitate the resolution of complex incidents. Local Hewlett Packard Enterprise management coordinates incident escalation, enlisting the skills of appropriate HPE resources to assist the customer with problem solving.
  • HPE electronic remote support solution
    The HPE electronic remote support solution provides robust troubleshooting and repair capabilities. It can include remote system access solutions and may offer a convenient central point of administration and an enterprise view of open incidents and history. A Hewlett Packard Enterprise support specialist will only use the remote system access with the customer's authorization. The remote system access may enable the Hewlett Packard Enterprise support specialist to provide more efficient troubleshooting and faster problem resolution.
  • Onsite hardware support
    For hardware incidents that cannot be resolved remotely, a Hewlett Packard Enterprise authorized representative will provide onsite technical support on covered hardware products to return them to operating condition. For certain products, HPE may elect to replace such products in lieu of repairing them.
  • Replacement parts and materials
    Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available engineering improvements required by HPE to assure supportability of the product.
  • Software support
    HPE provides corrective support to resolve identifiable and customer-reproducible software product problems. HPE also provides support to help the customer identify problems that are difficult to reproduce. In addition, the customer receives assistance in troubleshooting problems and determining configuration parameters for supported configurations.
  • Access to technical resources
    The customer can access Hewlett Packard Enterprise technical resources via telephone, electronic communication, or fax for assistance in resolving software implementation or operations problems.



Product Specifications

Product DescriptionHPE Support Plus - extended service agreement - 1 year - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Designed ForProLiant DL165 G5, DL165 G5p Entry, DL165 G5p Performance





Any questions or need more product information?
If you have any questions about this product or have any feedback about this page please complete the form below and one of our technical representatives will get back to you as soon as possible.
Please visit our contact us section for opening times or if you require customer service assistance.
* Indicates a required field

*

*

*

*
 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
Press this to see more detailed information about PRF
SVR: HUBU-IVOPAGE03 INT: False AFF: PB: W CAT: 76 CUST: 0ca94e94-bb53-42b4-855f-157abe326c5a SSID: HTMSIS: False D: 1210 L: en-GB P: 80 B: 07fea43d-e96a-4f40-9099-e881dfd52c34 VS: IP: 54.225.59.242 S: ff4558ef-2433-401c-9b0f-38d0a6f69765 US: Anonymous T: B2B SM: False