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HEWLETT PACKARD HP eCarepack, 5y NextBusDay Onsite

Misco No. : Q177918
Manufacturer/No: HP INC / UM244E
Price:
£87.95 Ex VAT
£105.54 Inc VAT
Availability: Please call 0800 038 8880 or Email salesdesk@misco.co.uk for latest Price & Availability
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Product Features
  • Remote problem diagnosis and support
    HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
  • Next business day onsite response
    For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
  • Escalation management
    Established escalation procedures enlist specialized expertise from HP and selected third-parties.
  • Defective Media Retention Service
    A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.



Key Features
  • Remote problem diagnosis and support
  • Next business day onsite response
  • Escalation management
  • Defective Media Retention Service



HEWLETT PACKARD HP eCarepack, 5y NextBusDay Onsite

HP 5 year, Next business day onsite w/ defective media retention, Desktop only hardware support



Product Specifications

Product DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 5 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period5 years
Response TimeNext business day





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 Producer Recycling Fund
Price includes the following costs:
(Price + PRF)
  Inc VAT  +   Inc VAT
  Ex VAT  +   Ex VAT
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