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Despatch Dates and Delivery
  How much do you charge for despatch and delivery?  Misco offer a range of affordable delivery options to suit your requirements.Working in partnership with City Link, we take great care of your purchase in transit to ensure safe delivery and excellent service. Orders received by 5.30pm for in-stock items will be despatched on the same business day. We are currently only delivering to UK addresses.
Due to the delivery requirements of safes, large format printers, plasmas, plotters and scanners, there will be an additional charge quoted in your final summary. Please contact Misco on 0870 720 8720, or email salesdesk@misco.co.uk for more details. Please allow 10-14 days for delivery. Orders placed using online finance options will not be shipped until Misco receive confirmation of credit acceptance from V12. Payment Options  We accept VISA, MasterCard, American Express, Maestro, Delta and PayPal. We cannot accept Solo, Electron or foreign registered credit cards. Companies with approved references may be eligible for a Credit Account. Please telephone our office on 0870 720 8720 with your Company registration number or fill in a simple form. We DO NOT CHARGE YOUR CREDIT CARD until we have SHIPPED your order! Which delivery methods do misco.co.uk use?  Where do misco.co.uk despatch from? Misco.co.uk operates a state-of-the-art warehouse centre in Greenock, Scotland. In addition, we have a network of suppliers worldwide which can drop ship special items to you directly. Can I place an order from outside the UK? We currently only deliver to UK, Channel Islands and the Republic of Ireland addresses. However Systemax operates in many European countries as well as the US. For full details visit our Worldwide partners page. When will I receive my package? If your orders are received by 5.30pm and are in-stock items, they will be despatched on the same business working day. The arrival of your package will depend on which delivery option you specify. However "next day" deliveries will be made between the hours of 08:00 and 17:30. If there is no-one available to take receipt of the package a card will be left for you to arrange an alternative delivery day. Packages cannot be left with neighbours or un-signed for, due to the nature and value of the items Misco sell and security of your delivery. Orders placed using online finance options will not be shipped until Misco receive confirmation of credit acceptance from V12. Do I have to sign for my package? YES! For security reasons, all deliveries require a signature at the delivery location. Can I track my package? YES. Our site features live online order tracking. Checking the status of your order is now easier than ever! Visit the track your order online page. You can simply enter your order number and click on the "Submit" button. We will then send you the current status of the order placed, whether it was placed on the web or with one of our friendly sales consultants. This information is available in real time 24 hours a day. View a copy of a shipped invoice. Please note that the displayed copy of a shipped invoice is not suitable for VAT purposes. If you would like to check the status of an order over the phone, or have any questions about the status of your order that this page doesn't answer, please do not hesitate to contact our customer services department on 0800 294 4515.  |
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