1. Our secure-server software encrypts all your personal information including credit or debit card details, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet

2. In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all charges or may limit your liability to just £50.00.

3. If your bank or card issuer holds you liable, misco.co.uk will cover your liability up to £50.00 provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made on misco.co.uk whilst using our secure server.

• Your name
• Daytime phone number
• Billing address
• A copy of the credit card statement in question (please circle fraud charges)
• Proof of your credit card company's fraud determination and liability fee
• A description of the incident

Customer Service Department
Misco
Darby Close
Park Farm South
Wellingborough
Northamptonshire
NN8 6GS