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Dell Upgrade from 2Y Basic Onsite to 5Y ProSupport -

Dell Upgrade from 2Y Basic Onsite to 5Y ProSupport - Front

Dell Upgrade from 2Y Basic Onsite to 5Y ProSupport

Extended service agreement - parts and labour (for desktops) - 5 years - on-site - response time: NBD - for OptiPlex 3000 Thin Client, 7020, 7020 Plus, 7420 All In One, 7420 Plus All In One

100+ in stock

Manufacturer Dell

Part number OT_2OS5PS

£66.99 Excl VAT

Information
- 24x7 expert support - Around-the-clock access to in-region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise-not just during business hours.
- Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts-typically by the next business day-to get systems back up and running quickly and reduce downtime.
- Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
- Reduced IT workload - Dell experts handle front-line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.
- Consistent global experience - Standardized, enterprise-grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.
Dell ProSupport with SupportAssist technology provides proactive responses to critical issues. With in-region engineers, 24x7 support, and proactive alerts, ProSupport helps you stay focused on business innovation.
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