Dell Upgrade from 3Y ProSupport to 5Y ProSupport Plus

Extended service agreement - parts and labour (for notebooks) - 5 years - on-site - 10x5 - response time: NBD - for Pro 13 Plus PB13250
100+ in stock
Manufacturer Dell
Part number DPNL5_3PS5PSP
  • £176.99 Excl VAT
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    • Maximum uptime with predictive and self-healing support - SupportAssist technology helps detect issues before users are impacted and can automatically create cases and run remediation scripts on eligible systems, reducing both incidents and time to resolution.
    • Accidental Damage protection for real-world use - Coverage for qualified drops, spills and electrical surges on supported devices helps customers avoid unexpected repair bills and device replacement costs, especially in high-risk or highly mobile environments.
    • Data control with Keep Your Hard Drive - If a covered drive fails, customers keep the drive and its contents while Dell replaces the hardware-supporting compliance, audit and data-privacy requirements where sensitive data cannot leave the premises.
    • Priority, 24x7 access to experts plus NBD onsite repair - Customers get around-the-clock priority routing to experienced ProSupport engineers and next business day onsite service after remote diagnosis for covered issues, helping resolve problems faster and minimize downtime.
    • Lower IT burden and more predictable costs - By bundling advanced support, logistics, and protection in a single offer, ProSupport Plus reduces the volume and complexity of break/fix work for IT and helps avoid unplanned out-of-warranty expenses over the PC lifecycle.
    ProSupport is designed to provide fast proactive IT support for businesses of all sizes. Dell ProSupport makes it easy because you get a team of engineers who are always accessible, provide you with a single source for hardware and software issues, and respond quickly to help maximize user uptime. ProSupport also features SupportAssist technology for proactive monitoring and detection of issues and automatic case creation for faster resolution. With Dell ProSupport your IT team is free to focus on strategic priorities, moving your business forward, and not time consuming day to day user support.
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