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HPE Datacenter Care Add-On Essential Service - Front

HPE Datacenter Care Add-On Essential Service

Extended service agreement - parts and labour (for LFF Enclosure) - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2060 SAS 12G 2U 12-disk LFF Drive Enclosure
100+ in stock
Manufacturer Hewlett Packard Enterprise
Part number HU4D5A5#ZQE
  • £9,061.99 Excl VAT
  • £10,874.39 Incl VAT
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  • Hewlett Packard Enterprise (HPE) Datacenter Care Service is HPE's comprehensive support solution tailored to meet your specific data center support requirements. It offers a wide choice of proactive and reactive service levels to cover requirements ranging from the most basic to the most business-critical environments. HPE Datacenter Care Service is designed to scale to any size and type of data center environment while providing a single point of contact for all your support needs for HPE as well as selected multivendor products. The service is delivered under the governance of an assigned Hewlett Packard Enterprise support team that is familiar with your IT environment and understands how it enables your company's business.

    Rapid response

    With a commitment to a 4-hour response time for critical issues, customers can rely on swift, expert support to resolve hardware and software problems, ensuring minimal downtime.

    Comprehensive coverage

    Offering an extensive service package that includes parts and labor, remote diagnosis, and visual remote guidance, this service ensures all aspects of your data center's operation are supported.

    Around-the-clock availability

    Service availability 24 hours a day, 7 days a week, including phone consulting and web support, ensures that assistance is always just a call away, regardless of when a problem arises.

    Expert on-site support

    Qualified technicians are available to provide on-site service within distances up to 320 km, ensuring that even the most complex issues can be addressed in person.

    Continuous updates

    Stay current with new releases updates as part of the service, ensuring your data center benefits from efficient features and security enhancements.