ABOUT THE FRAMEWORK
What is the GCA RM6190 Framework?
RM6190 Technology Services 4 is a Government Commercial Agency (GCA) framework that provides UK public sector organisations with access to a broad range of technology services.
The framework covers services across areas including technology strategy, transformation, end-user services, infrastructure, networks, security and service integration. Misco is an approved supplier on Lot 3 – End User Services and Lot 3a – End User Services (Lower Value and Complexity), supporting organisations with end-user computing, device management and support services.
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Framework
RM6190
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Also known as
Technology Services 4
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Misco Lots
Lots 3 & 3a
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End date
9 October 2027
FRAMEWORK BENEFITS
Benefits of RM6190 Framework
Flexible Service Options
Access end-to-end managed services, standalone services or professional services to suit your organisation’s requirements.
Scalable Procurement
Choose from routes designed to support both lower-value requirements and larger, more complex technology service needs.
Built for the Public Sector
Procure technology services through an established framework designed to support organisations across the UK public sector.
Supporting End-User Technology, from Devices to Managed Services
MISCO ON RM6190
End-User Services Through Misco
Misco is an approved supplier on Lots 3 and 3a of the RM6190 Technology Services 4 Framework, supporting public sector organisations with end-user technology services across requirements of different sizes and complexity.
LOT 3
End User Services
End-user computing, device management and support services for larger and more complex requirements.
LOT 3A
End User Services – Lower Value & Complexity
End-user technology services for lower-value and less complex requirements, providing a flexible route to procure the support your organisation needs.
TECHNOLOGY SOLUTIONS
End-User Technology Services
From supporting users and devices to managing end-user technology environments, Misco can help deliver services that keep your teams connected and productive.
End-User Support
Support services that help users stay productive and resolve everyday technology issues.
Device Management
Support for managing devices throughout their lifecycle, from deployment through to ongoing management.
End-User Computing
Technology and services supporting laptops, desktops and other end-user devices across your organisation.
Managed & Professional Services
Flexible expertise and managed services to support your organisation’s end-user technology requirements.
FRAMEWORK ELIGIBILITY
Who Can Use RM6190?
RM6190 is available to public sector organisations across the UK, providing access to a broad range of technology services through an established procurement framework.
Central Government
Local Government
Education
Healthcare
Emergency Services
Wider Public Sector
Frequently Asked Questions
Who can use the RM6190 Framework?
RM6190 is available to public sector organisations across the UK, including central and local government, education, healthcare, emergency services and the wider public sector.
What services can I procure through RM6190?
RM6190 covers a broad range of technology services. Through Misco’s appointed lots, organisations can access end-user services including end-user computing, device management and support services.
Which RM6190 lots is Misco an approved supplier for?
Misco is an approved supplier on Lot 3 – End User Services and Lot 3a – End User Services (Lower Value and Complexity).
What is the difference between Lot 3 and Lot 3a?
Both lots cover end-user services, but Lot 3a is designed for lower-value and less complex requirements, while Lot 3 supports larger requirements.
Is Misco available on other procurement frameworks?
Yes. Misco is a named supplier on a range of public sector procurement frameworks, helping organisations access technology through compliant purchasing routes. Explore Misco's Public Sector Frameworks to find out more.
Ready to Get Started?
Looking to procure technology services through the RM6190 Framework? Speak to our team to discuss your requirements and find the right solution for your organisation.




