GOVERNMENT COMMERCIAL AGENCY FRAMEWORK

Technology Services 4 – RM6190

Access end-user technology services through Misco, an approved supplier on Lots 3 and 3a of the Government Commercial Agency (GCA) RM6190 framework.

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Technology Services 4 – RM6190

ABOUT THE FRAMEWORK

What is the GCA RM6190 Framework?

RM6190 Technology Services 4 is a Government Commercial Agency (GCA) framework that provides UK public sector organisations with access to a broad range of technology services.

The framework covers services across areas including technology strategy, transformation, end-user services, infrastructure, networks, security and service integration. Misco is an approved supplier on Lot 3 – End User Services and Lot 3a – End User Services (Lower Value and Complexity), supporting organisations with end-user computing, device management and support services.

  • Framework

    RM6190

  • Also known as

    Technology Services 4

  • Misco Lots

    Lots 3 & 3a

  • End date

    9 October 2027

FRAMEWORK BENEFITS

Benefits of RM6190 Framework

Flexible Service Options

Access end-to-end managed services, standalone services or professional services to suit your organisation’s requirements.

Scalable Procurement

Choose from routes designed to support both lower-value requirements and larger, more complex technology service needs.

Built for the Public Sector

Procure technology services through an established framework designed to support organisations across the UK public sector.

Supporting End-User Technology, from Devices to Managed Services

MISCO ON RM6190

End-User Services Through Misco

Misco is an approved supplier on Lots 3 and 3a of the RM6190 Technology Services 4 Framework, supporting public sector organisations with end-user technology services across requirements of different sizes and complexity.

LOT 3

End User Services

End-user computing, device management and support services for larger and more complex requirements.

LOT 3A

End User Services – Lower Value & Complexity

End-user technology services for lower-value and less complex requirements, providing a flexible route to procure the support your organisation needs.

TECHNOLOGY SOLUTIONS

End-User Technology Services

From supporting users and devices to managing end-user technology environments, Misco can help deliver services that keep your teams connected and productive.

End-User Support

End-User Support

Support services that help users stay productive and resolve everyday technology issues.

Device Management

Device Management

Support for managing devices throughout their lifecycle, from deployment through to ongoing management.

End-User Computing

End-User Computing

Technology and services supporting laptops, desktops and other end-user devices across your organisation.

Managed & Professional Services

Managed & Professional Services

Flexible expertise and managed services to support your organisation’s end-user technology requirements.

FRAMEWORK ELIGIBILITY

Who Can Use RM6190?

RM6190 is available to public sector organisations across the UK, providing access to a broad range of technology services through an established procurement framework.

Central Government

Local Government

Education

Healthcare

Emergency Services

Wider Public Sector

Frequently Asked Questions

Who can use the RM6190 Framework?

RM6190 is available to public sector organisations across the UK, including central and local government, education, healthcare, emergency services and the wider public sector.

What services can I procure through RM6190?

RM6190 covers a broad range of technology services. Through Misco’s appointed lots, organisations can access end-user services including end-user computing, device management and support services.

Which RM6190 lots is Misco an approved supplier for?

Misco is an approved supplier on Lot 3 – End User Services and Lot 3a – End User Services (Lower Value and Complexity).

What is the difference between Lot 3 and Lot 3a?

Both lots cover end-user services, but Lot 3a is designed for lower-value and less complex requirements, while Lot 3 supports larger requirements.

Is Misco available on other procurement frameworks?

Yes. Misco is a named supplier on a range of public sector procurement frameworks, helping organisations access technology through compliant purchasing routes. Explore Misco's Public Sector Frameworks to find out more.

Ready to Get Started?

Looking to procure technology services through the RM6190 Framework? Speak to our team to discuss your requirements and find the right solution for your organisation.