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Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport

Extended service agreement - parts and labour (for desktops) - 5 years - on-site - 10x5 - response time: NBD - for Pro Max Micro FCM2250, Max Slim FCS1250, Max Tower T2 FCT2250
100+ in stock
Manufacturer Dell
Part number XTL3_3OS5PS
  • £207.99 Excl VAT
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  • Information
    • 24x7 expert support - Around-the-clock access to in-region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise-not just during business hours.
    • Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts-typically by the next business day-to get systems back up and running quickly and reduce downtime.
    • Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
    • Reduced IT workload - Dell experts handle front-line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.
    • Consistent global experience - Standardized, enterprise-grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.
    Dell ProSupport is designed to provide fast proactive IT support for businesses of all sizes. Dell ProSupport makes it easy because you get a team of engineers who are always accessible, provide you with a single source for hardware and software issues, and respond quickly to help maximize user uptime. ProSupport also features SupportAssist technology for proactive monitoring and detection of issues and automatic case creation for faster resolution. With Dell ProSupport your IT team is free to focus on strategic priorities, moving your business forward, and not time consuming day to day user support.
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