HPE Foundation Care 24x7 Service
Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
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£1,738.99 Excl VAT
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£2,086.79 Incl VAT
- Information
HPE 3 Year Foundation Care 24x7 Aruba 2930M 48G PoE Switch Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
Responsive service availability
The service is available on-site, ensuring that technical support can be provided immediately when needed. This availability allows for quick intervention in critical situations.
Comprehensive coverage
The service includes essential components such as parts and labor, allowing customers to receive support without worrying about additional costs associated with repairs and parts replacement.
Efficient issue resolution
With a response time of 4 hours, this service is structured to minimize downtime and ensure operations can resume as swiftly as possible after an incident.
Enhanced support resources
Customers have access to phone consulting and a web knowledge base, providing a variety of resources to assist with troubleshooting and system maintenance.
Proactive system updates
The service includes updates for new releases, ensuring that systems are kept up to date and perform optimally at all times.
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- Specifications
- Extended specifications
- Downloadable files
