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HPE Foundation Care Software Support 24x7 - HPE Foundation Care Software Support 24x7 - Front

HPE Foundation Care Software Support 24x7

Technical support - for HPE Intelligent Management Center Enterprise Software Platform - 1 licence - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Out of stock
Manufacturer Hewlett Packard Enterprise
Part number HQ3S4E
  • £6,208.99 Excl VAT
  • £7,450.79 Incl VAT
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  • HPE 5 Year Foundation Care 24x7 Education/Retail IMC Ent SW Plat E-LTU Service

    HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
    HPE 5 Year Foundation Care 24x7 Education/Retail IMC Ent SW Plat E-LTU Service

    For products covered by Foundation Care, HPE offers three distinct service levels:

    • HPE Foundation Care NBD Service
    • HPE Foundation Care 24x7 Service
    • HPE Foundation Care CTR Service

    HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.